Customer Service Officer

Customer Service Officer

Job Title: Customer Service Officer
Contract Type: Full time / Permanent
Location: Adelaide
Job Published: March 03, 2020 11:40

Job Description

About the company

A family owned and operated business that has been leading the storage industry for almost 40 years. They have 9 sites located across Adelaide and provide storage services for personal, document, vehicle storage and more.

Culture & Benefits

  • Family owned and operated business
  • Opportunities for internal growth
  • Set rosters for a great work/life balance
  • Onsite car parking Included
  • A role based in the north and one in the South are available

About the role

Reporting to the Site Supervisor, the Customer Service Officer will provide exceptional customer service and sales to their customers. You will enjoy managing customer relationships and promoting available facilities and coming up with new ideas to promote the business


  • Be the main point of contact on site for customer enquiries
  • Maintain customer database and accounts
  • Maintain stock displays and transfer records
  • Offer effective sales and advice to customers
  • Complete and management rental, insurance and trailer agreements
  • Process and balance all payments
  • Follow up on overdue accounts
  • Prepare vacant units for rental
  • Ensure the office and surrounds are maintained to a company standard

Skills and experience

  • Minimum 2 years sales and customer service experience
  • High organised and able to multi task
  • Able to achieve growth and meet sales targets
  • Computer skills in Microsoft Office, Internet and CRM databases
  • Able to work autonomously and as a team
  • Strong communication skills both written and verbal
  • A high degree of professionalism and personal presentation

May be required to work some Saturdays.

Apply now and find out more

To register your interest in this role, forward your current resume to, via our website at, or via the link below, or call 08 8232 8008 for more information. Your confidential application will be acknowledged with an email from us explaining our process

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