About the Company
Join our client, who is one of South Australia's leading disability organisations who operates across metropolitan Adelaide and regional South Australia. They are located in the western suburbs and provide a supportive, friendly and flexible work environment.
Culture & Benefits
Work across a 7 days roster on days, afternoons and weekends
City fringe location
On the job support and training
About the Role
The Rostering Officer will be required to work a mixture of days, weekends and evenings and must be highly adaptable and an active team player. You must have excellent customer service skills and able to learn new systems and processes quickly and efficiently. You will be working in a fast-paced team environment and must be able to act with a sense of urgency.
Taking phone calls from staffing and clients
Managing and regularly updating multiple rosters for support staffing
Efficiently replacing shifts within a short time frame
Email liaison to clients and staffing using Microsoft Outlook
Managing a busy email mailbox
Skills and Experience
Demonstrated experience in a customer service call centre or rostering role
Ideally hold a current NDIS Worker Check or be willing to obtain one
Essential a current DHS Disability clearance or DHS Child Related Clearance before July 2019.
Available to work across a 7-day roster of days, afternoons and weekends
A fast learner and able to work under pressure in a fast-paced environment
Have a sense of urgency and able to manage your own workload
A strong team player
Excellent written and verbal communication skills
Proficient in the use of Microsoft Outlook and Excel
Experience using SharePoint and other related systems would be highly regarded
Apply Now and Find Out More
To register your interest, please forward your current resume via the application link, or one of the following methods; www.daviesstewart.com/job-search, firstname.lastname@example.org or call 08 8232 8008 for more information. Your confidential application will be acknowledged by email explaining our application process.