Intake Officer

Intake Officer

Job Title: Intake Officer
Contract Type: Temporary / Contract
Location: Adelaide
Job Published: December 06, 2019 15:15

Job Description

We have an immediate start for an Intake Officer to process referrals for the Commonwealth Home Support Program for Aged Care Clients. You must have a current National Police Clearance, DCSI – Child Related and Aged Care Clearance and a current Driver's licence. 

Duties include but are not limited to:

  • Contact Aged care clients over the phone regarding their referrals
  • Transfer data from the Aged care portal to the database
  • Use of Microsoft Excel

Skills & Experience: 

  • Hold a current DCSI – Child Related Employment Clearance, DCSI – Aged Clearance and a National Police Clearance and a Driver's Licence
  • Recent experience in a call centre or customer service environment
  • Excellent customer service and interpersonal skills
  • Able to hit the ground running and work under pressure
  • A friendly warm telephone manner
  • Have a sense of urgency and able to manage your own workload
  • Proficient in the use of Microsoft Excel 

Apply now or find out more

If you are ready to register your interest in this role, forward your current resume to, via our website at, or via the link below, or call 08 8232 8008 for more information. Your confidential application will be acknowledged by email and shortlisted applicants will be contacted by phone.

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